Your satisfaction is Guaranteed
- Amazing Customer Service: fast, accurate, and friendly help
- Satisfaction Guarantee: return within 30 days and we will issue a no-hassle refund
- Any PC
- Windows XP, Vista, 7, 8
- A minimum of 512 MB of RAM
- The FixMeStick is a hardware device, how can it expire at the end of one year?
- The FixMeStick price is all inclusive. It buys you the FixMeStick hardware and software and virus definition update services. The hardware you own forever after, and you have a license to use the software and access the virus definition services for one year.
- Can I re-charge my FixMeStick for another year?
- Yes you can. The fee to re-charge a FixMeStick is $59.99 per year, and 299.99/year for the PRO. Come back when your first year has expired and you'll be able to re-charge right here.
- Where do you ship to?
- We ship everywhere in the world. US orders ship from our US warehouse. Canadian and rest of world orders ship from our Canadian warehouse.
- What will happen if I use the FixMeStick on a 4th PC?
- The FixMeStick won't run on the 4th PC if you've already used it on three different PCs that month. You can use the FixMeStick an unlimited number of times on up to 3 different PCs each month.
- If I receive a defective FixMeStick, or my FixMeStick stops working, can I get a new one?
- Yes you can. The FixMeStick comes with a 1-year manufacturer's warranty. Simply call us or email us and we'll fix or replace it.
- What types of payment do you accept?
- Currently we accept Visa, Mastercard, and PayPal. At this time we accept payments online and over the phone (1-888-530-6125).